The Delphi Technique: WHAT IT IS AND WHY YOU SHOULD CARE

 

ARE YOU BEING DELPHI'ED?  DO YOU FEEL MANIPULATED IN GROUP MEETINGS?

 

The Delphi Technique:  WHAT IT IS AND WHY YOU SHOULD CARE 

"The goal of the Delphi technique is to lead a targeted group of people to a predetermined outcome, while giving the illusion of taking public input and under the pretext of being accountable to the public."

The Rand Corporation in the early 1960s developed the Delphi technique for the purpose of maneuvering segments of the public into accepting predetermined government policies. In the 1970s and '80s, it was used to convince land owners of the merits of accepting general plan maps. 
 
For the Delphi to work, it is critical that the targeted group (you) be kept away from knowledgeable people who could lead them away from the Delphier's predetermined outcome.

One variation on the Delphi technique is to use a series of meetings. They may call them 'visioning meetings.' The attendees are often given a number or a colored card when they enter the room, to determine at which table they are to sit. The purpose of this is to break up the groups of potentially knowledgeable people who arrive together so that they will be sitting with strangers and therefore be subdued.

Typically, there is a facilitator at each table, someone who will know which way to help "steer" the group. Usually the people at each table are instructed to answer among themselves some of the questions and arrive at a table consensus. Someone is chosen to speak for the table, most of the time it is the person who has been secretly pre-briefed about the desired Delphi outcome. The table spokesperson is the only one allowed to address the podium and the others have little opportunity to address the podium or the crowd directly.

Anyone knowledgeable enough, or brave enough, to speak out in opposition will not be welcomed. Often they are told from the podium, "We don't have time to discuss that now," or "We discussed that on another date," or “We can discuss that after the meeting.” They will attempt to quiet, isolate, and discredit dissenters. After attending the Delphi meeting, participants may feel uneasy that they are in disagreement with the apparent majority. The Delphi technique is often successful in bluffing people into submission. Don't let them succeed. Call their bluff. 

The Delphi technique often uses a series of surveys to bring about "consensus." The surveys are promoted as information gathering regarding the wishes of the targeted public, but in reality they are designed to manipulate the desired outcome. The survey will sometimes use a grading like, "agree all of the time," "agree most of the time," "agree some of the time," "agree not much," "agree never." Or, the survey grading will ask the respondents to use ratings like "most important," "moderately important," "least important."

The questions are typically "loaded" questions.  These questions are designed to restrict the issue to the one that the City (or whomever is running the meeting) has planned to approve prior to ever meeting with the public, and call it "consensus."